The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Do not hesitate to message me if you have a question about making a custom order! Our products are handmade and individually batched. We can sometimes accommodate custom requests.
Examples of custom requests:
No nut oils used (shea butter or almond seed oil)
Add more or less of essential oils